Passenger Services

RS and Associates passenger services include anything and every task that would pertain to assisting the passenger to the flight departure. This includes; passenger and baggage check-in, passenger and special assistance boarding, flight reconciliation, missing and found baggage reporting and flight reports. We strive to give professional and courteous service while anticipating our guests’ needs.

  • Arrival and transfer services
  • Baggage reconciliation
  • Cargo services
  • Check-in services
  • Computer and IT services
  • Dedicated passenger services
  • Disabled passenger services
  • Document filing and correlation services
  • Gate services
  • Lost and found services
  • Passenger escorting
  • Special VIP passenger services
  • Ticketing and sales

Ground Services

RS and Associates take care of our cargo and our guests and we take every assurance that your suitcases and special cargo arrive safely at your destination. Being animal lovers ourselves, every safety precaution is made when assisting animals of any species to be comfortable and taken care of.

  • Air start
  • Aircraft boarding, stairs and ramp
  • Aircraft catering and commissary
  • Aircraft grooming – interior and exterior
  • Aircraft pushback and towing
  • Aircraft stairs and boarding ramps
  • Baggage reconciliation
  • Baggage sorting and transportation
  • De-icing and anti-icing
  • Disabled passenger transfer
  • Glvcol fluid management and supply
  • GPU
  • GSE maintenance and repair
  • Load control
  • Toilet and water services
  • Training and development

Ground Service Equipment

Various company locations offer complete GSE maintenance and refurbishing services. We employ full time service technicians overseen by our fleet manager that tends to all and any mechanical and/or maintenance needs.
  • 24 hour on call service
  • Team of skilled technicians
  • GSE fleet management
  • Preventative maintenance
  • Diagnostics
  • Expert service
  • Mobile service to other airports
  • Mechanical restoration
  • Body restoration
  • Use of quality replacement parts
  • Quality repairs
  • Full time licensed mechanics
  • Commercial fleet maintenance